Money drafted for cancelled order
I see from this thread that I am not the only one who has an authorization hold for an order that was denied. Funny part is, the order was denied because my card type isn’t accepted, and yet, money was taken from it. My father, too, shopped with HSN for years and after trying once I will never, ever try again and will warn everyone against it on social media. Please send a request to my bank immediately to expedite release of the funds. I would like for my kids to have presents under the tree on Christmas morning, and if they don’t, it will be majorly in thanks to HSN. Merry effin Christmas.
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Moderator- 1 week ago
I’m truly sorry for the inconvenience. When we verify the card the order is automatically cancelled if our system cannot verify your address through the payment method such as your card. We did not collect the funds from the bank and we will not collect them. When the order is canceled we automatically send them a “release of funds” letting them know we will not complete the order. I know that’s not much comfort, but I wanted to explain.
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1 week ago
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