Missing parts

lb119
1 month ago

Hi I bought 6 Curtis Stone 14”electric skillets they are for wedding gifts. I have one and love it.Well the people I gave these skillets to called me saying that the skillet has missing parts. I call Curtis stone and they said I had to call HSN where I bought the skillets from. 1 skillet has everything in it but the other 5 doesn’t this is so embarrassing. I need 5 handles the one that goes on top of the lid, 5 of the electric cords, 5 dividers and the 5 racks. I talked to these ladies that I got these for and told them how much we enjoy ours and all great things about it then I give them theirs and all this stuff is misssing please help me make this mistake correct. Thank you

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- hsn_natalier
- Moderator
- 1 month ago
Hi lb119, I’m so sorry to hear about the issues with your orders. We’re happy to assist, but we do not have an account in our records that matches your HSN Community profile information. Please send us an email at HSNSocialCare@hsn.com or call our customer service department at 1-800-284-3900 (8am-1am ET) with your order information. We’d certainly like to further look into this matter and make this right for you.