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HSN Community / Forums / Customer Service / Missing order

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Missing order

  • fjeans
  • 08.19.20 11:30 PM

Hello….I received a message that my order was delivered today and left on the porch. But when I got home,Nothing was there…

I’m so disappointed as this was supposed to be a gift for my daughter….

What’s the next step? Obviously not paying for something i don’t have…are you able to issue a replacement?

sort replies - newest | oldest
    • hsn_melitza
    • Member
    • 08.23.20 12:05 PM

    Hello @fjeans a replacement was set up and shipped on 8/20. It shows as delivered yesterday. 🙂

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