Missing Kash
My account is missing $40 in Kash.
I tried to order something but it wouldn’t let me add my new credit card, so I tried a random old saved one. The payment was declined and the website freaked out. It added one item for $50 but I had $90 in kash and it left me with no balance. So I canceled my order, but it only returned the item amount and not the full amount.
Live chat issues a server error. Your website is super buggy.
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Moderator- 02.26.24 9:18 PM
Hi @fable2 I just wanted to let you know that your $37.88 in Spendable Ka$h is available to use on a future purchase.
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- Moderator
- 02.26.24 6:14 PM
Hi @fable2, I had sent your concern to our credit department to ensure that the Spendable Ka$h gets added to your account appropriately and we’re working on that. I just wanted to share that the Spendable Ka$h that was provided to you today, I have deleted from your account since I am working with our credit department as the type of Ka$h we issue is not the type that gets reinstated when an item gets returned.
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- Moderator
- 02.25.24 6:58 PM
I am sorry to hear that you’re $37.88 in Spendable Ka$h was not reinstated, @fable2. I see that the order wasn’t completed in our system, and I’ll work on getting it reinstated for you.
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02.26.24 9:18 PM
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