Main stone fell out of ring Any recourse?
I purchased a Colleen Lopez opal ring on flex pay. Two months in, One of the stones fell out. I can’t wear it and am still paying for it. Is there any recourse for this quality problem?
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Moderator- 11.09.23 6:51 PM
I’m so sorry that the stone fell out, @maximum16! We know this is not the quality you’ve come to expect from us. While it is outside the 30-day timeframe, we would be happy to look at additional options. Please reach out to us directly at HSNSocialCare@hsn.com with your Order Number and/or any additional details. Rest assured, we’re here to help.
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