Lost shipment?

JodyJo3
01.01.23 12:02 PM

With regards to my order that was placed on Dec. 13 2022.
Item # 824-369.
Tracking shows it was in my hometown’s post office on Dec. 17th which was 5 days prior to our blizzard arrival and post office is literally 4 minutes up the road.
On Dec 31st I checked tracking and see it went to Virginia then to Ohio and on Dec. 23!
And as of Dec. 23 are unable to give me a delivery date.
Can you please, please look into this for me?
Happy New Year and Kindest regards.

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- HSN_Krissy
- Moderator
- 01.02.23 12:39 PM
Happy New Year @jodyjo3 and I am sorry to hear that you’re still waiting on your order. As it has been over 10 days since your order has shipped, I can issue a refund. Sadly, the item is on waitlist or I would have offered a replacement to be sent.
- JodyJo3
  
  01.02.23 10:45 PM
  
  For now I will continue to wait for my shipment.