Leaking Order – Product Damaged

texicana
04.25.24 1:05 AM

I received a Diamond Press order and it has two items that are leaking.
How do I get an even exchange as I want this order?
Order Date: 04/17/2024
Order Number: **********
Order Total: $24.84
Status: Delivered
Thank you in advance.

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- hsn_regina
- Moderator
- 04.25.24 4:07 AM
Oh, no! I’m sorry to hear that it arrived to you in such a terrible condition, @texicana. I certainly understand your frustration and will be more than happy to see what I can do to help. Just a quick heads up, for the security of your account, I’ve hidden your order number. So that we can better assist, do you mind sharing with us which two items arrived damaged? Thank you!

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04.25.24 4:07 AM

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