Jade Ring Order Delivered but Never Received Help

HSN Customer Service,

I wrote before about my Order#: , Jade Ring, that never got to me. I have not heard back on a solution so may I offer one?

The ring came back in stock in a size 7, may I be sent that instead of messing up my Flex payments?

Please let me know.

Thank you,
Dawn

**HSN EDIT- Removed personal information.

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- HSN_Sarah
- Member
- 09.24.19 11:41 PM
I’m sorry to hear about this undawnted. I’ve notified UPS of the missing package and set up the replacement size 7 to send out.
- undawnted
- 09.25.19 6:11 AM
@hsn_sarah,

I really, really appreciate the replacement. I have been so heartbroken about not receiving the former.

Thank you so very much!
Dawn
- undawnted
- 10.12.19 9:57 AM
HSN_Sarah,

Just wanted to let you know that I received the jade ring this go around!

THANK YOU. THANK YOU. THANK YOU!

i know customer service does not receive their fair share of accolades so thank you very, very much for resolving this issue by resending another jade ring. It is truly a beautiful piece of art.

Thank you!
Dawn