I will NO longer order from HSN….

sperlgirl
1 week ago

The last few orders I have gotten have not been great> Either one shoe is stretched out & the other fits ….or they have a small tear or something wrong with the seam.
Today I received a box back from something I sent back through UPS with HSN label they sent me to print. It came back to me while we were away. I called customer service & explained that the original label was removed & now was being sent back to me from UPS as the sender?????
I was informed I had missed the window to return the item. I am so done with HSN. This was no my fault & he didn’t seem to have any customer service skills to help me even though I told him I could prove to him it was sent back

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- hsn_timo
- Moderator
- 1 week ago
@sperlgirl

I am so sorry the item was returned back to you and that you did not receive the level of customer service you expected when you called. We would love to check on the order. Please email the order number to hsnsocialcare@hsn.com. Thank you!