HSN_ANGELA…ABOUT FLIP OUT

TREKKY
11.19.20 3:12 AM

Just in case you dont see this on the HSN Community forum…here is a part of “Does anyone from HSN read our comments?” and your response to Sweeny22.

sweeny22 8 hours ago
So… we are still waiting for someone to respond to the Flip Out game that has not worked in eons. Angela, what is the latest update?

HSN_Angela Moderator 4 hours ago
@sweeny22, I’m sorry that this game isn’t working right. May I ask what, specific problems you are seeing? I would be happy to report this to the arcade team directly. Also, please include the medium you are using and the browser.

TREKKY 2 seconds ago
HSN_ANGELA, HERE IS A COPY OF A POST I MADE ON THE CUSTOMER SERVICE FORUM ABOUT FLIP OUT….AND AS HSN_KRISSY SAID ,,,,I HAD MADE OTHER POSTS BEFORE THIS ONE. THIS JUST HAPPENS TO BE THE FIRST TIME THEY PUT FLIP OUT AS GAME OF THE WEEK! THIS ONE WAS FROM 8/28/20!!!!! I dont know how to link so you will have to find it without that.

Please do not insult our intelligence and pretend that today is the first time anyone has heard of this problem!
I am using Chromebook, bought on HSN, and Fire tablets bought on HSN, and a Lenovo desktop with Windows. All had Flip Out working then they stopped.
Also do not say to clean cache and cookies. This is done regularly. Tooooo many players are having the same problems with Flip Out to be on our side…just look at the scores…top score should be 49,000,,,,but that cannot be reached due to the game freezing after 1, maybe 2, maybe 3 levels, sometimes the very last level.

GAME OF THE WEEK HAS NOT WORKED IN MONTHS
TREKKY 08.28.20 5:28 AM
I cant believe (or maybe I can) that you actually made game of the week FLIP OUT which has not worked in months maybe 6 months??? Pathetic! I complained about it several times, then many others have complained. And it still does not work. The game freezes, you cannot finish the game. Top score for this game is 49,000 but no one gets that score. Can your techs really not figure out how to fix it? Or have they even tried? I stopped playing games here when you took my favs away and when you wouldnt fix Flip Out. There are too many other sites to play at. I do check now and then to see if Flip Out has been fixed. I still have millions of tickets built up so I can still enter the alternate way. But its not worth the frustration of playing here or rather trying to play here. And its obvious that no one cares.

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HSN_Krissy Moderator 08.28.20 2:13 PM
Hi @trekky, I saw your original post in the Arcade forum and had posted a response there. But I have forwarded the concerns shared about Flip Out and hope we can get it fixed soon.

SanibelSheller 08.28.20 5:52 PM
Thank you HSN_Krissy.

HSN_Krissy Moderator 08.28.20 6:01 PM
You’re very welcome, @sanibelsheller.

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