HSN Shopping

LaGenia
2 months ago

Shopping here is getting worse and worse. They are quick to charge your card, but, when you need to contact them no online form to fill out.
Tired of dealing with companies that don’t care about the customer. Don’t care to answer questions. And telephone reps angry that you called.
I mostly buy kitchen items (I like Curtis Stone), but I can find similar items, cheaper, on Amazon.

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- hsn_kymberlie
- Moderator
- 2 months ago
I’m truly sorry to hear about your experience, @lagenia, and understand your frustration. At HSN, we strive to provide excellent customer service. Your comments are as concerning and important to us. I’ve shared this with our leadership team. We appreciate your loyalty to our kitchen products, especially Curtis Stone, and hope to improve your experience moving forward. If you have specific questions or need assistance, please let us know—we’re here to help.

You can always reach us via Live Chat on HSN.com or by phone 1-800-284-3900 (8am – 1am / Mon-Sun), here in our Community under Customer Service (where we are), on our socials via Private Message or email us at HSNSocialCare@hsn.com. Thank you for sharing your feedback.