HSN canceled a $600.00 order paid for in full!
HSN, I would like to know why you are discriminating against me and canceled 3 items I paid for in full (you received authorization for all three).
I received an email saying my order has been canceled for all three items that was placed nearly 24 hours earlier.
I will be contacting the president of HSN and complaining on social media next. What company in this recession rejects for whatever reason a customer for $600.00!
One of the order nos. is **********.
Once the HOLD is removed from my credit card, I will be purchasing the items from AMAZON who has NEVER canceled my order for no reason.
**Edited by HSN: Removed order info to comply with Community Guidelines**
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Moderator- 04.17.23 8:54 PM
I am sorry to hear that your order was canceled and for the inconvenience this has caused, @edaniee. We take our customer’s security very seriously and want to make sure that the orders our customers place are really placed by them, especially the high-ticket items. You would have to contact our Order Verification team at 800-436-6767, Monday-Saturday 8am-4:30pm ET. Regarding the authorization on your account, I have sent an electronic request to have the authorizations for these canceled orders released. The time frame as to when these funds become available is dependent upon your financial institution and their release of funds policy.
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04.17.23 8:54 PM
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