How long to get refund?

Valk
1 week ago

First, is there a way to chat with cs on my phone? I don’t see an option? I return a patricia nash denim crossbody. Hsn received it on 5-4 and I still haven’t received my refund.

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- HSN_Jordan
- Moderator
- 1 week ago
Hello, @valk! I am so sorry for the concern and frustration this has caused you! I truly apologize for the inconvenience you’ve experienced throughout this process.

To help you get in touch with our Chat Team in the future, you can find the live chat on your phone by following these steps:

Tap on the hamburger menu (the three dashes).

Select Help > Customer Service.

Type “customer service” or “How to contact HSN” in the FAQ search bar.

When you tap that link, you will see the Live chat option available there.

I also wanted to let you know that your refund was processed today, and you should see it reflect in your account within 3 business days.

Again, I am so sorry for the trouble, but I hope this helps get everything resolved for you!