Here's a new one!

SUZYQ260
08.22.25 1:52 PM

Sadly this has to do with QVC but you should know this. For some reason I’ve been locked out of QVC. Now, I owe nothing. I have not ordered very much in the last 2 years for obvious reasons but I love Izaac’s pants and also the Beautiful line. Finally some fashionable clothes. I ordered 4 items (2 different sizes) and I cannot return them. I have been on the phone since 8.13.25 for literally hours! No one can tell me why? No one. They keep sending me from one department to the next and finally I reach someone who puts me on hold and disconnects me. After holding for 47 minutes. I do not wish to get stuck with these clothes since you know they are no longer affordable but if someone has any idea how to break through this massive red tape, I’d appreciate your assistance. Thanks so much.

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- hsn_timo
- Moderator
- 08.23.25 2:45 AM
@suzyq260

We are so sorry you are unable to order from QVC. Please email QVCsocialteam@QVC.com with your account number for information about your account. In the meantime, we hope you enjoy your HSN shopping experience,
- SUZYQ260
  
  08.26.25 6:20 PM
  
  There was no label. QVC stopped sending them. Most orders do t have the label. I ordered 4 items in different sizes. They were all sent separately and only one had return label.
- ennui
- 08.26.25 2:01 PM
Why can’t you return the items? Package them up, use the return label, and send them back. Keep documentation in case you have to take it up with your credit card.
If QVC blocks your account, think of all the money you’ll save.
- ennui
- 08.27.25 12:36 AM
Did you get a packing slip? You could hand-write the return label, and photocopy the packing slip. It’s a lot of work, but doable. It might be easier just to donate the clothes.