Here we are again….another bait and switch!

I received an email from HSN offering a lowered price for Lucky Brand ballet flats saved to my Favorites however when I tried to take advantage of the lowered price of $22.94 by clicking on the “Buy Now” link the price did not change from the $26.99 listed on the HSN website. On calling customer service to ask why I could not take advantage of the offer made I was informed that there was nothing that could be done to change the price on the website – not even by deducting the $4.05 difference as spendable kash or another form of credit to allow me to purchase these ballet flats at the price offered via the email. FYI I clicked on the link on 8/21/24 upon receipt of the email message and was met with the same result on 8/22 where the price of $26.99 remained the same – based on the suggestion from the customer service rep I spoke to maybe the offer was only meant to be used on 8/21/24 and would expire but no such wording was in existence on the message received. I have not ordered from HSN for quite some time due to ongoing issues I experienced with my several orders for HUE leggings and now it appears as if this practice of false advertising of a product and declaration of not being available upon ordering is now applying to these ballet flats. Please investigate why I was sent this email and why I could not purchase at the price offered especially when there is currently free shipping on shoes or like the leggings will it be possible when the lowered price is no longer available and is raised?