Help w/Exhange!

poochers1
01.05.20 12:23 AM

Hello C.S.,

Happy New Year!! I had to return item#609239. It was really tangled up and the chain was so thin I didn’t want to break it. I sent it back on the 30th. I only had the USPS label that was sent with the order. I tried tracking it on easy returns, it doesn’t show anything. Could you help me with this matter.

Thank you,

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- poochers1
- 01.07.20 11:48 PM
Thank you, Krissy.
- HSN_Krissy
- Moderator
- 01.06.20 1:46 PM
Hi @poochers1, I took a look at the order for the item and see that it was delivered on 1/3/2020 to the warehouse. Since we no longer have any more of this item to send as a replacement, you should receive a refund within 8 days from when we received it.

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Posted in Customer Service

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01.07.20 11:48 PM

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