Having problems

Hi
I’m having problems in signing into my account it wont take my password that I’ve been using please help me to be able to log in

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- HITSVILLE
- 06.05.19 12:02 AM
Me too. Couldn’t cancel an accidental order too. Can sign in here but cant see order status!
- HSN_Krissy
- Moderator
- 06.05.19 12:49 PM
HI @dee1best, I really am sorry to hear that you’re having difficulties getting logged in and apologize for this delayed response. If you’re still having troubles, please give us a call at 800-933-2887 between 8am – 1am ET to get your password reset.
- favshop1
- 06.05.19 1:38 PM
I’ve had same problem for two days on HSN phone app- couldn’t log in- Passwords wouldn’t work. Try clearing cache, delete the HSN app and reinstall the app, then try to log in. It worked for me and I was able to log in..