Flexpay
I just got off the phone with Customer service because HSN took my money then cancelled my order. She said it was because they do a “soft” credit check for flexpay….which wasn’t mentioned anywhere that I could find. I assumed flexpay was for people who didn’t want their credit card! I have my credit reports frozen for security and identity theft reasons. Had I known they were going to try to pull my credit for a $100 purchase, I wouldn’t have tried! Shady business dealings, HSN.
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I applied for a card last Nov. I have a freeze on my credit. I asked which credit card bureau I should lift. The rude CS said all three. I replied I don’t need a card, bye.
Conversation Info
Posted in Customer Service
2 Replies
02.05.20 8:11 PM
2 Participants