Flex pay was denied and you changed my card
You charged my card. I was denied flex pay. What’s going on?.
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I had the same problem Mel. If I had known that I wasn’t approved for flex pay I would have bought the product outright. And with the money that was charged for the flex pay I didn’t have enough to just go and buy the product. So I missed out on the deal. I’m still mad about it. The product sold out.
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Hi @grammajeean-, I took a look and see that the item you wanted is in stock for purchase at the same price.
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I’m sorry to see that your order was canceled, @mel0407. I took a look and see that our system has sent your financial institution an electronic request to have the authorization released. The time frame as to when the funds will become available is dependent upon your financial institution’s release of funds policy.
Conversation Info
Posted in Customer Service
4 Replies
12.04.19 4:45 PM
3 Participants