Email Problems

carrotttop01
07.07.23 12:08 PM

Hello,
I have not been getting email from HSN for a while now. Also, when I go to my account….no orders….past or present are showing. I can’t see any information in regards to payment either. What should I do?
Appreciate it.
Thank you.

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- HSN_Angela
- Moderator
- 07.07.23 5:21 PM
No worries, @carrotttop01, we would be happy to help with your emails. After reviewing your account, I see that you have two accounts in our system with two different email addresses and phone numbers. If you update the information online so the accounts match, they will link automatically and you’ll be able to see the orders and your account. If you need further assistance with this, we would be happy to help you directly at 800-933-2887.

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07.07.23 5:21 PM

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