Email from HSN offering $10.00 coupon.

Shopper7773
07.30.25 5:39 PM

I received an email from HSN offering me a $10.00 coupon, yet also stated that if I didn’t purchase something soon they were going to close my account. I shop with HSN frequently, order items multiple times a week and have spent lots of money with HSN and was appalled when I received this email. Is this how your long-time customers who have supported you over the years always get treated? Anyone else experiencing this? No one should be threatened to buy something or have their account closed when they are already a frequent shopper.

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- hsn_timo
- Moderator
- 07.30.25 10:45 PM
@shopper7773

We would love to examine the email you received. Could you please forward it to HSNSocialCare@HSN.com?
- hsn_timo
- Moderator
- 07.30.25 9:23 PM
@shopper7773

We are so sorry about the email you received. I have reviewed your account and want to let you know that we consider you a valuable customer and appreciate your business. While the coupon may expire, we hope you will remain our customer for many more years. Please consider the email a mistake and feel free to ignore it. Thank you so much for your understanding.