Do orders seem to be taking longer to get?
I don’t know if it’s just me, but my orders seem to be taking longer than usual to get. I used to get my orders within a week of ordering them. Now they don’t even ship until about a week after placing an order. One of my orders took about 2-weeks to receive. Another order took 10 days to receive. Which is still way longer than any of my other orders (from different companies) took to receive. Anybody else have this problem?
-
I’m really sorry to hear that your recent orders haven’t arrived as quickly as you anticipated, @rachel87. We aim to get your orders to you within 3-7 business days, but sometimes unexpected delays happen. If there’s a specific order you’re worried about, please just let us know, and we’ll gladly look into it for you! Thank you for your patience!
Conversation Info
Posted in Customer Service
2 Replies
4 days ago
2 Participants