Disappointed

HSN_Ryan wrote:

@shellpie, I’m sorry to see this. The item is out of stock so we can’t do an exchange but we could check to see if we have any extra cases. Even if we don’t, we could offer a partial refund so you could get one locally. Would it be ok if I put in a request for a replacement case or would you prefer a partial refund so you can pick it up locally?

Post Link: https://community.hsn.com/forums/customer-service-help-support/disappointed/807658/#post-8076

———- Forwarded message ———-
From: Shellpie <sheashea042@gmail.com>
To: HSN Community <noreply@community.hsn.com>
Cc:
Bcc:
Date: Tue, 31 Dec 2019 21:35:53 -0500
Subject: Re: [HSN Community] Disappointed
I really would prefer an extra case however if there isn’t any a partial refund would do just as well.

Thank you.