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DENIED..CANCELLED..FLEXPAY.. RELEASE HOLD ON MY MONEY!
I ordered two Apple AirPods on flex pay January 7th. Obviously— Denied. Fine. My credit was not eligible for flex pay and I take responsibility; I am not upset that I was denied. My gripe is the same as everyone else…. my debit card was charged 2 times ($39.94 & $44.34) for a total of $84.28. This wouldn’t be a huge deal if I would have used my credit card but debit is a whole different thing. It has been 7 days,I don’t understand why HSN has still not released my funds! I was not this upset going into this weekend since my bank account shows the charges are “pending”. On Friday the 10th When I checked my account, I was cautiously optimistic the situation was rectified. When it was unchanged and showing charges still pending I knew nothing could possibly be fixed until Monday— especially since the date next to the charges on my bank statement was POST DATED for January 13, 2020. So Monday came and went. Nothing. I checked late last night out of my own morbid curiosity, alas! Let down once more only to see the only UPDATE was the DATE changed in next to “pending” to
January 14,2020. Today is that date and I am painfully aware that the next time I check my bank account, throughout the day and night, will show the only thing changed will be the date pending to 1/15/20.
All I F@$&!#G want is my money back.. released OR you guys can keep charging me every month and send the shipment! There’s a thought. My orders are #1639294648 & #1639294649.
Please look into this HSN customer service! Contact my financial institution (BMOHARRIS) MasterCard..something PLEASE AND THANKS!!
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The same thing happened to me and i want to know why
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I completely understand your frustrations. An electronic request for release of the funds was sent to your financial institution on 1/8/2020. The time frame on the funds being available again would be dependent upon your financial institution.
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Can you please provide to me the release day of my funds, please! Thank you!
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Can toy please provide to me the release day of my funds, please! Thank you!
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Conversation Info
Posted in Customer Service
5 Replies
01.14.22 10:09 AM
4 Participants