delivery that was cancelled?

ELLIE52
07.17.20 2:24 PM

I cancelled the Beekmans soap by telephone up until my last order. I then received an email to check my order status. Lo and behold i was SURPRISED to see the soap was on its way to me. How can this be?

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- HSN_Krissy
- Moderator
- 07.20.20 3:00 PM
Hi @ellie52. I really am sorry to see that you order wasn’t canceled. I took a look at your account and don’t see where there was an attempt to cancel this order, but I do see that an order for the Beekman 1802 Arcadia Hand Wash & Lotion Caddy Set was canceled.
- ELLIE52
- 07.21.20 1:19 PM
I cancelled the soap order right before my last deliverable order. I know what I heard. this is something that is happening to others that claim they cancelled their orders and yet was still delivered including my own daughter on qvc.