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Delayed Package
Hello C.S.,
I placed an order on 5/22/22 and that has yet to arrive. I checked with the post office via tracking number and they haven’t received the package yet. It was in Carrollton, TX on the 5/28/22 and USPS is still awaiting for the package. Could you please look into this for me? I appreciate any and all help regarding this matter. Thank you!
Sincerely,
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Oh no! I’m so sorry that your order hasn’t arrived, @poochers1! I agree, it should have been received. After reviewing the tracking through UPS Mail Innovations, I see that the order was received at the post office on 6/3. It should have been delivered to you by now, however, they may just be a little behind. If you still don’t receive it by the end of the day on Monday, please let us know and we’ll review our options at that time.
Conversation Info
Posted in Customer Service
2 Replies
06.10.22 10:55 PM
2 Participants