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HSN Community / Forums / Customer Service / Customer Service

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Customer Service

  • Valerie328
  • 06.03.22 5:52 PM

Recently I purchased a new Samsung phone that arrived without the charger. I called customer service who apologized. And without telling me, they sent a charger to me. I thought this was a nice gesture, because this department sometimes gets a bad rap.

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    • HSN_Angela
    • Moderator
    • 06.04.22 9:13 PM

    Thanks for sharing, @valerie328! We do our best to help and I’m so glad to hear that we were able to replace the missing charger. We truly appreciate you shopping with us and I hope you have a great rest of your weekend.

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