curtis stone pans
do NOT buy these pans if you have induction cooktop. i ordered the curtin stone slide-out pan set for christmas and only one of three worked on my cooktop. so since before christmas i have been trying to return them. the box did not include an invoice, so i had to call to try to get a return shipping label. i called four times, never got one emailed to me or received the one they said they mailed. i could not download one. finally, it was the end of january and i had to spend $19 to send the pans back to tennessee. i got my refund today, feb. 3. but i did not get a refund for the shipping costs. do not buy these pans and do not do business with this company.
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Moderator- 02.03.21 9:24 PM
@angrychef, We’re truly sorry that your pans didn’t work with your induction stovetop. I agree they should have! I apologize that you had so much difficulty with the return process and would like to help. Please send us a copy of your return shipping receipt to HSNSocialCare@hsn.com and we would be happy to issue a refund for your return shipping.
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