Curtis Stone Cookware
Bought the package.. most amazing cookware I’ve used… HOWEVER.. Customer Service is horrible.. my stew pot was missing several spots of coating on the bottom, I called them to ask for a replacement.. their response… *Dosent sound like his products, hung up and never got it replaced.. sticks of course since no coating.. don’t think I’d purchase due to CUSTOMER SERVICE.. ver SAD, since product is good
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Moderator- 05.06.24 9:29 PM
I am sorry to hear about your negative experience, which has resulted in your decision to refrain from purchasing Curtis Stone products. It is unfortunate that Curtis Stone only provides a 1-year limited warranty with most of his products and that once the warranty period has lapsed, neither we nor his customer service team can provide any assistance. Nevertheless, I understand the importance of providing feedback, and I will ensure that your experience is reported to the appropriate team.
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05.06.24 9:29 PM
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