Credit limit decreased
I had hsn to lower my limit from 2500 to 500 because I was issued a new debit card and forgot to update my payment information and my easy pay was late. And they reran my credit which resulted in the decrease
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My credit limit was decreased from $2400to $1036for no reason. My balance is $0 and all my payments have been on time. Please explain this action!
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Hi @nell0185, I am sorry for the concern the change in credit limit caused. We don’t have access to your personal credit card information and would recommend speaking with Synchrony about your HSN Credit Card.
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My credit limit was decreased from $4000 to $1000 for no reason. My balance is $0 and all my payments have been on time. Please explain this action!
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Hi @jr2886, I really am sorry to hear about your experience, but would recommend you contact Synchrony Bank directly. Their phone number is 844-889-9676, and they are open 7 am to 2 am ET, 7 days a week.
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Oh no! We definitely understand how upsetting that can be to find out your limit was reduced. We want to take care of this, and the best course of action would be to contact Synchrony Bank directly. Their phone number is 844-889-9676, and they are open 7 am to 2 am Eastern, 7 days a week.
Conversation Info
Posted in Customer Service
6 Replies
07.05.23 11:51 AM
5 Participants