![JANA99](https://img.hsni.com/images/profile/CommonProfilePicture.jpg)
Coupon
Hi, I just placed an order xxxxxxxxxx & xxxxxxxxxx for 2 of Iman’s bags and tried to use a coupon I received in the mail for $10.00 off of $30 or more, code 189821. It won’t go thru. Can you please check why? Thanks, Jane
***Edited by HSN: Removed Order Numbers to comply with Community Guidelines***
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Perfect! @jana99 I’ve issued a refund of $10 to your method of payment. Please allow 3-5 business days for the funds to settle.
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Hi, Received the shipping notification on 6/29/20. Can you process the $10 refund now. Thanks, Jane
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@jana99, sorry to hear you had trouble getting your coupon to work. We’ll be happy to issue a refund on the order for the coupon amount, however we’d need to wait until your order ships and the charge to settle before we can. If you can write us back here once you receive your shipping notification, we’ll be happy to process the $10 refund.
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Posted in Customer Service
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06.30.20 4:38 PM
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