Coupon for today and my spendable cash didn't work.

Thank you, Kymberlie for your timely response. I’m really not completely satisfied with your answer. But you were trained to say what you’ve told me. Believe me, this is not about you. This is about the fact that the coupon didn’t work. I followed the rules. Twice. I understand that if something like that happens, I can call CS. It’s not about that either. It’s about this archaic website. Slow. Never up to date on sizes or quantity that’s available. Size charts missing. Prices have hit the roof for non-quality goods. You could say that I’m a dissatisfied customer. Here’s why I don’t like that generic answer you sent me–It’s that HSN messed up so many times, in so many ways and now they want me to email Customer Care. Seems like passing the buck to me.
Well, Miss Kymberlie, I wish you well and thanks again for getting back to me.

@ebony46, I’m sorry for all the inconveniences you’ve had shopping with us. I can assure you there was no buck passing here. Since the community is public, we are not able to go into too much detail when assisting customers with orders in here. The email provided goes to the team moderating the community and we are always happy to assist you when things don’t work the way they should.