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HSN Community / Forums / Customer Service / Charges

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Charges

  • annmazingcandles
  • 03.17.23 3:14 PM

I just ordered the butterfly bush and on the show it said I wouldn’t be charged until it is shipped, yet I see the charge on my card! It won’t even be shipped until May.

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    • HSN_Krissy
    • Moderator
    • 03.19.23 2:04 PM

    I am sorry for any concern that the authorization on your account has caused, @annmazingcandles. Any time an order is placed, unless it is on a waitlist or backorder, an authorization will show on your account. However, your card will not be physically charged until the order ships.

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Posted in Customer Service

2 Replies

03.19.23 2:04 PM

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