Can you please adjust my acct.
Placed an order in the app using JOLLY20 and it was successful, and showed the 20 % off.When I check my order status its showing full price.Please check into this.It’s for the skinn foundation.Thank You!
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Moderator- 1 month ago
Hi, @msjane, no worries! I’ve checked your orders, and both are 91%.
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I placed an order a few minutes ago for 2 of Andrew Lessman’s 91% Cacoa ChocoNuvo 180-ct. When the receipt printed out it showed 74% Cacoa. I want the 91%. Will you please make sure this is what I ordered?
My order was placed 12/7/2024 at around 11 PM, order #2001970404 & 2001970405.
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- Moderator
- 1 month ago
@jmc1365, I’m sorry for the delayed response! Thank you for your patience. I was able to apply the coupon to your order. You’ll see the $20 refund within 3-5 business days back to your original method of payment.
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If you’re using the code today,it would be invalid.It was valid only Dec. 3 in the app.
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Thank You. I only got the message on the 4th.
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Same here – I’m trying to use the JOLLY20 code and it is telling me that code is unvalid
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Posted in Customer Service
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1 month ago
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