Calling HSN Credit Card Company Bad Service
I called HSN credit card company about my account. A promotional company answered and refused to connect me (or as they said will give me their number) until I give them my personal information. 3 times I said I dont want your promotion connect me to my credit card company and 3 times he said not until you give me your name this is a promotion. I then hung up. What kind of is this HSN?
I will pay off this card and never use it again. Very bad service.
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Moderator- 1 month ago
I’m sorry that you had a difficult experience reaching Synchrony Bank, @kbearance! Rest assured, we want this process to be as stress free as possible and we appreciate you bringing your concerns to our attention. The best option to reach Synchrony is to call 844-889-9676, option 1.
If you need further assistance, or if there is anything else we can help with, please don’t hesitate to reach out!
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Sadly that is something that is becoming typical. Companies are resorting to all kinds of games to get what they think will help their bottom line. They don’t seem to understand that all we want are good products at a “fair” price and good customer service. (Two things, by the way, that use to be HSN’s sock and trade). Now, however, it is something most companies just don’t care to provide. All we can do is exercise our right not to purchase. I have being doing that a lot of late.
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Btw, you should pay off that card every month. The interest rate is outrageous.
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Did you call the number on the back of the card?
Or
How to Talk to Synchrony Bank Customer Service by Phone
Call the Synchrony Bank customer service department at 1-866-419-4096.
Wait to be connected to an agent.
Speak to the live representative.
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Posted in Customer Service
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1 month ago
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