Broken Stones on Jay King Necklace

me14226, if the purchase of Jay King’s necklace was purchased within 30 days, you can return it for a refund. However, if you wish to buy another, I would contact customer service either by phone or e-mail. E-mail can be sent through the order itself. If, however, the order is over the 30 days, you can go to http://www.jaykingcares.com and follow the directions for repairs. Jay King stands behind every item he makes, so there shouldn’t be any problems. At the website there is an 800 number. Jill Erickson is the person I often speak with and you can ask for her directly. I sincerely hope that this helps.

@me14226, @oodiebom, is correct! I see your necklace is currently unavailable for an exchange but, we’re able to process a full return if you choose to do so. You can also contact Jay King’s CS Dept. for assistance on repair.