Broken Stones on Jay King Necklace
I love you pieces! I have a Boulder Variscite necklace that has the center pieces crumbling! Is there anything we can do about that?
me14226, if the purchase of Jay King’s necklace was purchased within 30 days, you can return it for a refund. However, if you wish to buy another, I would contact customer service either by phone or e-mail. E-mail can be sent through the order itself. If, however, the order is over the 30 days, you can go to http://www.jaykingcares.com and follow the directions for repairs. Jay King stands behind every item he makes, so there shouldn’t be any problems. At the website there is an 800 number. Jill Erickson is the person I often speak with and you can ask for her directly. I sincerely hope that this helps.
Posted in Customer Service
08.02.19 8:08 PM