Was trying to order and said I had unpaid flex pay. First Lady put me through to a customer service rep who told me a flex pay was refused. My Hsn card was paid up to date. She said I was responsible for each single flex pay which I said they are handled by synchrony (Hsn card). She said that’s different. On and on in a heated discussion while she “explained” what flex pay was. I asked then why isn’t a separate entity billing me? I’ve been doing this for a long time and this has never happened. So I went to a third person (Synchrony) who said my account was up to date. She then put me back to yet another rep who said there was a glitz in the system and I was the 6 th person to call. 4 people, 30 minutes of frustrating calls, but lady #2 from hsn customer service was so rude and confusing.
Why would I want to continue with such frustration? Literally was told I needed to view each flex pay to make sure they were being paid on time. Really?????