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Bad "as is" experience

  • wend
  • 12.06.20 2:04 PM

I ordered the Iman skinny jean “as is” in a size 8 petite. The jean I received is not only the wrong size, it is a different jean altogether. It has zippers at the ankles, different color, is a size 10 and a tall! I called customer service and he agreed to wave the return fee, but still it was a bad experience.

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    • hsn_melitza
    • Member
    • 12.06.20 3:43 PM

    We are truly sorry you to see this @wend. Thank you for letting us know. We never want you to have a bad experience when shopping with us.

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Posted in Customer Service

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12.06.20 3:43 PM

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