I GIVE UP! After all these months, customer service is now asking me the same questions as before. Don’t they keep records of their interactions with their customers?

I will continue to deal with this problem on my own, as they are no help, whatsoever!

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I guess that I will NEVER receive a response from Customer Service!!
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IT HAS NOW BEEN ABOUT FOUR (4) MONTHS SINCE I ASKED CUSTOMER SERVICE FOR HELP WITH THE ANNOYING SIGNING & RE-SIGNING IN WHILE PLAYING THE ARCADE. I TOLD THEM THAT THEIR “HELP” WAS NO HELP. BUT NOW THEY WON’T EVEN ADDRESS THE SITUATION ANYMORE.

IS THERE ANYONE IN THE ARCADE CUSTOMER SERVICE THAT CARES OR WILL EVEN REPLY TO MY PLEAS FOR HELP??!!!!!!!

It has now been 2 (TWO) months & still no response regarding the continuing problem of having to re-sign in. WHY?

Please respond with an actual answer to this ongoing issue!

How many months will it take for the HSN techs to respond to my problem?

toberkins – You are most welcome. Sorry it didn’t work. Take care. Blessings to you also.

What internet engine are you using. I had problems using Apple Safari. I now use Chrome and don’t have your problems.

Hi – I do not work for HSN nor do I work for an IT company. I was having a similar problem. Unfortunately for me, I had been getting pop up that said “This site says etc. The pop up would include things like Windows Firewall has detected etc. and want me to click OK. Another message would be Windows Security has detected etc. Der Spectrum user your Flash Player could be out of date. They even had one from Norton saying my subscription has expired today etc and click Ok. I do not have Norton so I know that one was a scam. This went on for about a month so I downloaded. I figured it must be Windows or Microsoft as it never said what company was sending them.. When I saw the name of the company after the download – Reimage Repair – I deleted it. A pop up aske d me why I was deleting it and I explained I thought it was from Windows or Microsoft and that the 10 to 20 minute pop ups were annoying. I paid for that remark. They sent 10 in a row. I was unable to do anything on HSN because the pop ups once I x’ed out I had to sign in again and again because the pop ups would not stop. I had their email address because of the download and sent an email every time a pop up appeared. Finally had enough and looked up cyber crimes and reported them to everyone that was on their site. Sometimes the pop ups were 3 at a time X out of the first one and behind it was another and X’ed out of that one and then the third one etc. I finally searched on the internet as to why I was getting pop ups even though I had pop ups blocked. I followed the instructions and they have stopped. I have no idea what pop ups you are getting. Sounded similar with the having to re-sign in every 10 to 20 minutes. Hope this helps.

Please respond.

It has now been Two(2) MONTHS waiting for the arcade Customer Service response.

Please, PLEASE, PLEASE respond, I need help!!!!!!!!!!!!!

Customer Service:

Are you ever going to respond to my several requests for help?

Clearing cache doesn’t help. I have all of the correct up-to-date computer info. I have done everything that the FAQs shows. But, still I continue to have to resign in frequently. What else am I supposed to do? I do not have this problem with other websites.

Please respond and help me! Thank you.

It has been 4 weeks since my question to customer service.

Why haven’t I received a reply??

Still resigning in over and over and over!

But, no response from customer service.