Amber Extraordinaire Necklace Question 918-428
Amber Extraordinaire Amber Statement Pendant with Adjustable Chain
918-428
The HSN Jewelry Line Rep says in Video that the pendant is natural free form Amber, no two are alike and bespoke pieces. However the product information details list the item as pressed.
Can this be clarified? Thank you.
-
Hi there, @taci. Your patience is appreciated as we work to get answers! These large stones are natural freeform amber. Due to the natural state of the stone, some may or may not have had natural fossilized indents. Only those stones would have been enhanced by pressing one small stone of amber to smooth out the corner or surface before shaping and polishing. Hope that helps explain the description.
-
“hsn_Kymberlie, Thank you for getting back to me but it’s not clear to me.
There are two actual descriptions for this item in the title. 1.) Amber Extraordinaire Pressed Amber Doublet Pendant w/adjustable chain and 2.)Amber Extraordinaire Amber Statement Pendant with Adjustable Chain.
It seems the issue is what the Rep states versus the actual item description.
I purchased the Blue Spark and it is a lovely piece.
Thank you again!
-
-
@hsn_kymberlie, I think I figured it out. Pressed (compressed) and heated. Thanks for attempting to get an answer.
-
Thanks for asking, @taci! I have reached up the ladder to see if we can gain some clarity on this concern for you and look forward to updating you soon.
-
@hsn_kymberlie, Thank you so much. I appreciate you.
-
Conversation Info
Posted in Customer Service
6 Replies
6 days ago
2 Participants