30 Days Price Guarantee
Is that 30 Days from the date of purchase or is it 30 Days from delivery of the product?
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Hi @skittles135, I am sorry for the confusion that the information you were provided has caused. Our 30-day price guarantee policy has always been 30 days from the date of purchase. Our 30-day in home guarantee begins when the item is delivered to you.
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HSN_Krissy
That is not what we have been told by HSN staff.
Thanks for responding.
In the past, I have to bump up my message numerous times to get a response.
HSN is not what it used to be. That is why I don’t buy as much anymore from HSN. It is really sad here. The inspiration to buy from HSN is gone. HSN got rid of some of their best vendors and treats their customers and staff poorly.
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It was 30 days after the delivery date.
That is what I have been told by HSN CSR’s in the past.
When did this policy change?
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That’s a great question! The 30-day window for price guarantees starts on the date of purchase.
Conversation Info
Posted in Customer Service
5 Replies
12.12.23 10:33 AM
3 Participants