11/28/2024 Mobile App not working
My mobile app is not working today. It keeps saying “Access Denied, Retry”. I’ve uninstalled and reinstalled it, still nothing. I haven’t tried it on my computer but as of 7:55 am EST, still nothing.
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Moderator- 4 weeks ago
I’m sorry for the delay, and sorry you’re having trouble accessing your HSN account online and on your app, @lcro0958. It sounds like you’ve already tried some troubleshooting on your app. Am I right that you have also tried clearing your cache on your computer before trying again? I hope this was the result of a temporary tech glitch and you were able to get back in. If you’re still having trouble, please let us know so we can work with you to get things working.
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4 weeks ago
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