![JCR1](https://img.hsni.com/images/profile/CommonProfilePicture.jpg)
Customer Service
Not happy with HSN customer service. On Friday evening I placed a craft order and a few hours later it went on free shipping. I tried to cancel the item today so I could reorder it with the free shipping and was told I could not cancel nor can I get credit for the free shipping. They just lost a good customer. I’m done!!
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JCR1, I’m sorry for the delayed response. I truly understand your disappointment regarding reduced s&h after your purchase. Although, we are unable to cancel an order after it has processed we have added $5 of Spendable KA$H to use towards a future purchase.
Conversation Info
Posted in Crafts & Sewing
2 Replies
07.17.19 6:33 PM
2 Participants