call qvc they own hsn now
ever since they took over the shipping changed. I also noticed some changes in the way hosts acted like terminology attitude etc. although it didn’t seem to stick. I was told that both the companies would remain as they were but not so. I just hope no more beloved guests/vendors leave, some already have. no one seems to ever know anything when you call hsn. its ugly and too bad. I loved hsn. qvc not so much, I resented the way they treated some of their quests and didn’t like the high s/h on craft day, remember that? they used to have craft events too. some of those same people are now on hsn so lets hope it all works out. be careful cancelling your orders too much though, they(qvc) will cut you off and block your phone until they get something in writing like an apology! im not kidding
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Yeah except QVC doesn’t own HSN…. They both are owned by a shared parent company. Just google. That said, I do prefer the old pre-acquisition HSN and feel for the employees at HSN no doubt affected.
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These boards and Facebook are more effective than calling in because of the response volume. Marketers are always testing, sounding out the market. This craft day was a massive failure, and they’ll correct it eventually. My concern is that there may be new a person/people hired for the craft division at HSN, and they don’t know their market. They may do extreme testing again and again to get it right. That’s a potential rocky road for us. I resent their assumption of our stupidity in the frequent, obvious lies on this craft day. The “Crafting with Suzanne” also bothered me a lot. Presenters sitting at a round table surrounded by clutter does not constitute crafting. Anna Griffin and Sara Davies demonstrating their products is crafting. Because they’re excellent demonstrators, their products sell well. Could someone convey this in simple language to the new marketing genius at HSN?
Conversation Info
Posted in Crafts & Sewing
3 Replies
03.05.20 3:41 PM
3 Participants