$20 off first order code?

Hsn put 2 coupons on my account, then just tried to us it on my other credit ,customer service says you have to use the Hsn card. 1st don’t give me a coupon and I don’t even have a card with you. Then she says can’t use coupon on product I wanted and she couldn’t even tell what I could USE the coupon for duh.. Please customer get it right. Don’t bother giving a coupon if I don’t have HSN CARD,. Now I really understand the remarks co-workers & the comments are made.

Thank you very much. I was able to use it on my first order.

*Coupon NEW20 can be used on only one item and can only be used once by its recipient and is valid for new HSN customers only. This coupon is valid for $20 off your purchase of $40 or more from HSN.COM. Coupon number is non-transferable. Coupons must be applied when order is placed. Excludes shipping & handling, sales tax, and clearance items and can only be applied to the first shipment of Auto-Ship items. The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Coupon is not valid for Arrow Sewing, charitable contributions, Dyson, gift cards, wines and alcohol, Janome, Samsung large appliances, selected footwear, the iRobot Roomba 880. We reserve the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon number. Offer is valid 8/10/2019 – 12/31/2019. Coupon Expires on 12/31/2019 at 11:59 PM ET.

NEW20