Prai Neck and Dec cream –
When Prai changed their Throat and Decolletage Cream to their “bouncy” formula, now when I use it, it pills into little balls. Very unsatisfactory. I have 3 jars of the stuff I can’t use. No way to contact Prai. They shouldn’t be selling this defective product. Disgusted.
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Prai has not been good for awhile. They are overpriced in my opinion. Wasted a lot of money on their products. Better products available from other companies
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I have to share my experience with the “new night throat and dec cream”. The first time I used it, there was pilling as you ladies also experienced. The next couple of times, no pilling. I did however, give my neck area a good washing so I have no idea if that’s what makes the difference? Returns are too expensive so I’m still using it. The purple jar is beautiful, I figure it’s worth keeping just for that. Dissappointed? Oh yes, but I do have that gorgeous jar!!!
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I thought I’d try the Prai neck cream again when it was a Today’s Special. The first jar I bought around a year ago pilled and flaked all over my neck no matter how much or little I used. I get less flaking with the new formula, but still have some, which means it isn’t absorbing. I’ll finish the jar but will probably cancel the auto delivery.
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I just received the latest Beauty Box which has the Prai Neck Cream included. No pilling so far. Sounds like you did get a defective batch as another poster suggested. Good luck, hope Prai resolves this problem for you.
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Look on the Prai website to see ways to contact them, I have contacted them in the past.
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Sorry to hear that your having problems . I’ve been using this for a long time and don’t have any of those issues ! I have no clue what’s happening! Bad batches ….old…?
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I agree. It pills and I was actually out with my husband and he asked what was on my neck. The cream had pilled so much it was on my sweater. It makes me really mad because for the longest time I loved this product. I am going to research another neck cream. I loved the price on this one but this has proved to be a failed attempt to improve the product.
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Hi, maybe you would like SKINN Neck Armour – I have past the point of no return, but I have 2 jars of Prai (the old batch) that doesn’t pill. I also got the neck armour and although it has rave reviews, I am 81 and don’t expect miracles.
Good luck, so very sorry about your Prai – I would definitely contact customer service and tell them, they are usually quite good about allowing returns if the product is defective – I would also ask them to waive the return shipping.
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Conversation Info
Posted in Beauty
9 Replies
08.26.21 11:58 PM
8 Participants