No confirmation email
Hello, I ordered for the first time earlier today. I never received a confirmation email and the funds were taken from my account. When I go to look it up under my profile it shows no recent orders. Can someone help me figure out how to check order status?
Thank you!
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Although, it has been a hot minute since I have really, really shopped on HSN.com. I don’t always receive confirmation of an order from HSN. For example, I bought a pair of shoes today and have not received confirmation. However, I do see the order in my account.
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I ordered 2 items and didn’t get a confirmation. Wondering if they are waiting until after the weekend so they can package shipping free items together. Order status shows they are being packaged and both are to arrive on the same date.
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Hello , I ordered a Phillips Sonicare 4900 toothbrush w/ cordless flosser and mail- in rebate yesterday, I I haven’t received an email confirmation since. How do I go about this?
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Hi carlyanna. First go to your orders under profile. If there is nothing there, but you do have an order number you can check on the purchase by contacting customer service either by phone, chat, e-mail or by sending an e-mail to the customer service mods by using their thread under customer service in community. Also, if you are new to HSN you can also check your spam folder in your e-mail account. Sometimes, in the beginning, the e-mail ends up in the spam folder. Hope this answers your question.
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Hello, did you look under “Order Status” under your HSN profile? Also, double check to ensure that the HSN confirmation email is not in your Bulk or Spam folder (that sometimes happens). If they charged you, then you should’ve recieved an automatic confirmation email saying “congrats, your order will be arriving soon, here’s your order…”
Conversation Info
Posted in Beauty
6 Replies
11.05.22 10:27 PM
6 Participants