freeshipping&handle gone on beauty

msleopard
02.15.23 12:13 AM

wow really terrible all beenuse to freeshipping on beauty and nowu take away .Truely not good idea moststores have freeshippingon beauty u will lose lots of customers for this .iwillnot pay shippingon say 1mascra or beekman soap just have to wait for special or maybe go toretail storeson line for my beauty.ihope hsn goes back to reguluar policy free shipon beauty please redo thks

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- Shoppingagain
- 04.01.23 2:01 AM
I really think twice before I make any purchase. With the S&H and tax, it often equals $10 and then if you want to return something, it’s another $8 so for $18 YOU HAVE NOTHING! I go to Macy’s or Dillard’s where I can get equal or better clothing with no S&H and if I want to return something, it doesn’t cost me anything. So, that’s where I spend my money now after the S&H hike.
Also, I don’t think that HSN reduces their products when on sale like they use to. So that another good reason to shop elsewhere.
- martinc
- 03.18.23 4:04 PM
It was posted on the Q Beauty Forum that the free shipping on Beauty that had it before is set to resume on Wed of next week, read it on there. I wont believe it until I actually see it for myself. I would imagine the affected vendors are losing money since the free shipping was taken away.
- sunshine
  
  03.19.23 5:18 PM
  
  good point martnic vendors losing money on the shipping $5.95. yes definitely there also losing customers. they’ll leave hsn.
- martinc
- 03.18.23 3:31 PM
Be patient, rumor has it that the free shipping on the Beauty items that had it before may have it again very soon.
- bobzi
  
  03.18.23 3:54 PM
  
  Sure hope you’re right, martinc! I’ve passed up several Korres and Beekman items because of the high shipping for a single item. Even 20% off coupon is negated by the $6 shipping charge.
- bobzi
- 02.18.23 3:22 PM
Not liking this new S&H pricing at all. I bought so many single items of Korres and Beekman when they always had free shipping but adding $6 to the price makes that a thing of the past.
- martinc
- 02.18.23 1:58 PM
Another thread on this topic is here and tons of comments on the QVC forum as well. I think after 28 years HSN and I have now parted ways, Horrible policy for the customers as well as all the vendors ho supported free shipping.
- raindrop209
- 02.15.23 5:59 PM
I will not buy beauty products so easily anymore. I always appreciated the free shipping but now at $5.95 I will only buy if I truly need it and it is the cheapest on HSN. A lot of times the brands have good deals on their site so I will check their prices before I consider buying. It’s insane to pay $5.95 for a couple bars of soap or mascara and I won’t do it.
- sunshine
  
  03.19.23 5:30 PM
  
  i just cant believe how HSN is so silent about it. i believe curate has a gag order on them that they cant say anything to us customers. i think everyone should write in to curate and there CEO and tell them how they had distroyed HSN so they either put the free shipping back or its time for them to as many customers had already closed there HSN accounts and no longer shop with HSN. im doing it.