After 3 days of purchasing, STILL Packaging

Lady81
12.16.20 2:23 AM

Why is it taking so long lately to ship items. On December 12 I ordered 6 item, Promised by HSN host, it’ll be delivered before Christmas. Well, it’s December 15 end of day and it’s still showing Packaging!!!! How will I get it by Christmas to the West Coast?????? We’ll see.

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- emster
- 12.18.20 7:19 AM
I am in the exact same boat. It is our family tradition to have the Whoopi pies at Christmas. Our son has grown up and is in the military but will be allowed to come home so we ordered a box back on the 2nd or 3rd specifically for him which they said should get here by the 11th. Actually it still says expected to arrive on Dec 11th but stays is packaging. We won’t need them after Christmas…
- auntiecc
- 12.17.20 1:43 PM
I ordered Holiday Woopie Pies on Dec 3rd and THEY ARE STILL IN PACKAGING!!!I contacted CS and they said they’d pass on to Supervisor…..I won’t hold my breath. I’m sticking with Amazon and Walmart for gift giving reliability
- speaz
- 12.16.20 8:19 PM
Good luck. Had one stuck since mid November. It would flip between ‘packaging’ and ‘delivered today by 10 on’. It changed almost on a daily basis.
It almost became a joke.

We canceled the order last week out of frustration
- dark_shadows
- 12.16.20 12:27 PM
I ordered Luminara candles on Dec. 3rd, to go to my sister in Ohio. It now is December 16th and like you, my order is still in PACKAGING. A customer service rep told me it was being shipped out by an outside provider. I suggested HSN CONTACT THEM and see what is going on. She said COVID has messed up shipping efforts. Who knows when it will get there. Looks like my gift might become a present for New Year’s Eve.
- Mardo
- 12.16.20 8:05 AM
I order on December 3rd and still (Packaging) status delivery maybe December 23rd.